Get Started On Relay

Making a Relay call is already simple, just dial 711. It’s fast, functional and free! But first, it’s time to decide which Relay South Dakota equipment and call channel fits your needs. You may qualify for free or reduced-cost equipment through the TED program.

​TTY Relay Services

A TTY is a small telecommunications device includes a keyboard for typing and a screen or paper for reading conversations.

A person who is deaf, hard-of-hearing, or deaf-blind uses a TTY to type his/her conversation to a relay operator (also known as a Communications Assistant, or CA) who then reads the typed conversation to a hearing person. The CA relays the hearing person’s spoken words by typing them back to the TTY user.

 

​Voice Carry Over (VCO) Relay Service

VCO is for people who are Deaf or hard of hearing but who wish to speak directly through the telephone receiver to be heard by the other party. When the hearing person speaks to them, the relay operator will serve as the “ears” and type everything voiced by the hearing person so the VCO user can read it on a TTY or text display.

 

Hearing Carry Over (HCO) Relay Service

HCO is for people who can hear but who have difficulty speaking clearly and wish to directly hear the other party.

 

​Speech-to-Speech Relay Service

A specially trained relay operator serves as the STS user’s voice and repeats his/her responses to the called party if needed. There may be instances where the STS user will be asked to repeat his/her message to ensure that it is conveyed correctly. The STS user hears the called party’s voice

 

Internet-Based Relay Service

Mobile phones, tablets and computers can now be used with Relay service, too! Learn more.

Video Relay Service (VRS)

VRS is for people who use American Sign Language and use a webcam and the Internet or a videophone and high-speed Internet access.

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​Create Your Relay Customer Profile

Store your individual call preferences for faster service and to ensure your preferred long-distance carrier is used for each call. Update your information anytime.

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