About Relay South Dakota

Relay South Dakota is a FREE public service that provides telephone accessibility to people who are deaf, hard-of-hearing or speech disabled. Simply dial 711 to be connected any time of the day or night.

• You can make calls 24 hours a day, 7 days a week, 365 days a year – with no restrictions on length or number of calls placed.
• A Communications Assistant will translate between the two different phones, speaking aloud whatever is typed, so the standard phone user can hear it, and typing whatever is said, so the text telephone user can read it.
• Service is available in English and Spanish.
• Calls can be made through a range of devices from caption phones and TTYs (Text Telephones) to computers, tablets, mobile phones and even ordinary phones using amplifier devices. Free equipment is available upon request to eligible South Dakotans.
• According to federal law, all conversations are kept private and confidential. No records of any conversations are maintained.

Relay Numbers To Know

All Services: 711

Customer Service: 877-866-8950

TTY: 800-877-1113

Voice: 800-877-1113

ASCII: 800-877-1113

Speech-to-Speech (STS): 877-981-9744

Spanish Service: 877-981-9743

Voice Carry Over (VCO): 877-981-2117

Hearing Carry Over (HCO): 800-877-1113

Don’t Hang Up on Relay Service

Many times, people hang up on Relay calls because they think the Communications Assistant is a telemarketer. If you hear, “Hello this is the Relay service…” when you pick up the phone, please don’t hang up! You are about to talk to a person who is deaf, hard-of-hearing or has a speech disability.