Teleworking: 5 Ways Relay Conference Captioning Can Help

Teleworking: 5 Ways Relay Conference Captioning Can Help

We’re living in fast times. During the 21st century, there have been tremendous strides made in communication technologies. Because of these technologies, people can work remotely. When work can be performed from home or anywhere with a Wi-Fi or wireless signal, it is sometimes expected. Knowing the ins and outs of conference captioning can make telework easier and accessible.  


Stay up to date on all the ways Relay Conference Captioning (RCC) can help you.


  1. RCC Is Convenient and Flexible
    No matter where your conference call is being held, as long as you’ve got a conference bridge to call into you can use Relay Conference Captioning to be sure you can participate in the discussion! Registration for the service is required at least 48 hours in advance and at least one participant on the call must have hearing loss and live in South Dakota.
  2. RCC Builds Professional Relationships
    Video chats have the awesome ability to put you “face to face” with others, but because video quality isn’t always consistent, lip reading or even signing may not be feasible. RCC allows users to participate in remote meetings, webinars and multi-party teleconference calls with real time captions. Staying connected and keeping professional conversations going will help keep those important relationships thriving.
  3. RCC Goes Where You Go
    Since RCC can be used on any internet-connected device with a web browser, as long as you have a Wi-Fi or wireless network signal, you’ll be able to access RCC wherever you’re working. If you’re at the office, in your living room or at a coffeeshop, RCC goes where you go.
  4. RCC Can Provide Transcripts
    RCC lets you save, print or email transcripts for every scheduled call (feature must be selected at time of booking). Think of it as the ultimate note taker. If you’re in an important call and miss some information, you’ll have the unedited transcription available to review afterwards. It’s also important to note that call records are kept confidential.
  5. RCC Is Easy to Use
    Lastly, RCC is an easy service to use. There’s no need to download software; all that’s needed is a high-speed internet-connected device, a web browser and a conference bridge for the captioner to call into! However, if you do run into a problem, know that tech support is available, simply refer to your confirmation email for help.

You may not always be able to choose where you do your work, but with RCC, you can ensure information is communicated as effectively as possible. Staying connected with family, friends, coworkers and clients is important, now more than ever. Learn more about how RCC can keep you connected.

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