---
title: RCC Support and Service
description: Reach out for support services via phone call or email within RCC business hours.
---

 

![Be Part of the Conversation](https://relaysd.com/hubfs/RelaySD_June_2022/Images/18_SDRelay_HeaderImages_collage3__1_.jpg)

 

# RCC Support Service

 

## RCC Technical Support

Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider, etc.

![CAAssistant](https://relaysd.com/hubfs/RelaySD_June_2022/Images/CAAssistant.png "CAAssistant")

Hours of Operation

- Scheduling or Technical Department  
  is available 24 hours a day/7 days a week.
- Relay Conference Captioning service  
  is available from 8:00 AM to 8:00 PM local time, Monday through Friday.  
  8:00 AM to 2:00 PM local time Saturday.

Scheduling Department

- Office: 833-250-2784
- Support E-mail: [captioning@t-mobile.com](mailto:captioning@t-mobile.com)
- Fax: 877-877-3291

Technical Department

- Priority Tech Support: 833-250-2784
- Support E-mail: [captioning@t-mobile.com](mailto:captioning@t-mobile.com) ​

Emergency Support

- 833-250-2784   
  Please limit calls to 24-hour emergency number to  
  “on-air” or “during live event” problems or issues.