Speech-to-Speech (STS)

Speech-to-Speech (STS)

Dial 7-1-1 or 877-981-9744

Individuals with a speech disability may make STS calls, where a specially trained relay communications assistant (CA) listens in to a call and serve as the STS user's voice and repeat his/her responses to the called party if needed. There may be instances where the STS user will be asked to repeat his/her message to ensure that it is conveyed correctly. The STS user hears the called party's voice.

How it works